Privacy Policy

1. Introduction

Red Eagle Service ("we," "us," or "our") operates the website redeagleservice.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read it carefully.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and any details you provide when submitting our inquiry form or contacting us directly.
• Service Information: The type of service you inquire about (e.g., hood installation, cleaning, air balancing, maintenance).
• Communications: Messages or notes you send us through the contact form or by email.
• Usage Data: Standard web analytics data such as browser type, pages visited, and approximate location, collected automatically by third-party analytics tools.

We do not collect payment or financial information through our website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotes or service estimates
• Schedule and perform requested services
• Send follow-up communications related to your service requests
• Improve our website and customer experience
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information in limited circumstances:

• Service Providers: We use Formspree to process contact form submissions. Formspree receives the data you submit and forwards it to our email. Their privacy policy is available at formspree.io.
• Legal Requirements: We may disclose your information if required by law, court order, or to protect the rights and safety of our company or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Analytics

Our website may use cookies or similar technologies to understand how visitors use our site. These technologies help us analyze traffic and improve our website. You can control cookie settings through your browser preferences.

We may use Google Analytics or similar tools. These services may collect anonymized usage data in accordance with their own privacy policies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained in our email inbox until no longer needed for business purposes.

7. Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Your Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: redeagleservicing@gmail.com
• Phone: (818) 821-0837
• Address: 21603 Marilla St, Chatsworth, CA 91311